A booking + dispatch system for trades that turns Sunday-night quote requests into Monday-morning revenue.
Field-service businesses lose money to phone tag, double-bookings, and "can you do Tuesday afternoon" voicemails. A custom booking system we build captures the request, qualifies it, slots it, and tells the customer what to expect — without anyone in your office picking up a phone.
What this changes for your business
Quote requests don't go cold
An automated 'we got it, here's what's next' reply within 60 seconds keeps the lead warm while you're on a job.
The schedule is one source of truth
Your phone, your dispatcher's spreadsheet, and your crew's chat all point at the same admin queue.
Rebooking is one click, not five emails
Returning customers see their history and book the same crew, same service, same neighborhood window.
What's included
- 01Customer-facing quote / booking flow with service + address
- 02Admin queue: assign crew, mark complete, log photos
- 03Email + SMS confirmation + reminders
- 04Stripe deposits or pay-on-completion
- 05Map view of the day's jobs (optional)
- 06Crew portal so field staff see their assigned jobs (optional)
What it costs
Typical range
$4,500 – $9,000+
Crew portal + dispatcher view adds ~$2k. We've shipped this for Home Bros at the higher end.
What we shipped recently
Case study · trades businesses
The Home Bros
What used to live across spreadsheets, texts, and email now runs through one system. The customer picks a service, the team assigns a crew, the invoice goes out, and everyone sees the same state of play.
See the full case studyCommon questions
Can the crew see their jobs on a phone?
Yes — we build a crew portal that lists today's jobs, lets crew tick them complete, upload photos to a per-customer Drive folder, and call the customer directly.
How does this compare to ServiceTitan?
ServiceTitan is built for shops with 50+ techs and dispatchers. Our system is for 1-15 person shops that don't want $400/mo/seat overhead and want the booking flow on their own brand.
Can we run both for a while?
Yes. We typically pilot the new flow on one service category (e.g. snow removal) for a season while the rest stays on the old system. Lower risk, easier to roll back.
See what we'd build for your business.
Free 5-minute audit. We send a short opportunity report — outcome gaps, custom-build pitches, and a 3-min Loom on top of it.
See also
Custom marketing website for trades businesses
A flagship site that loads instantly, ranks locally, and gives every visitor a reason to call.
Customer portal for trades businesses
A signed-in space your customers actually use — bookings, invoices, files, messages, history.
Booking system with payments for restaurants
single-location restaurants, cafés, ghost kitchens, and franchise-curious operators
Booking system with payments for education businesses
tutoring, language schools, course catalogs, exam-prep, and small private institutions
Custom website pricing
What custom builds actually cost in Canada.
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